Responsibilities

Provide first‑line, front‑facing technical support to staff and students at the main campus helpdesk. Handle day‑to‑day IT issues, supporting hardware, software, devices, AV and user accounts. Facilitate device rollouts, onboard new staff, and maintain IT equipment. Play a key role in keeping teaching and learning running smoothly.

Essential Qualifications

• Experience in an IT or digital support role, or a relevant college/university IT qualification.
• Strong knowledge of Windows 11, Microsoft 365 and cloud‑based applications.
• Understanding of basic networking.
• Experience creating or editing digital content (e.g., Canva, Adobe Creative Cloud).
• Excellent communication and interpersonal skills with a range of stakeholders.
• Ability to organise and prioritise workload independently.
• Positive, proactive and collaborative approach.
• Full UK driving licence.

Desirabl...