Closing Date: 01 July 2026

This role involves providing first- and second-line technical support to end users, maintaining IT infrastructure and equipment, and ensuring the smooth and efficient operation of IT services across the business. The IT Technician will troubleshoot hardware, software, and network issues, support users both on-site and remotely, and assist with installations, upgrades, and maintenance while delivering a high standard of customer service.

Responsibilities and Duties Provide technical support to end users remotely and on-site Diagnose and resolve hardware, software, and network-related issues Install, configure, and maintain desktops, laptops, printers, and peripheral devices Perform routine maintenance, upgrades, and repairs of IT equipment Configure and troubleshoot wired and wireless network connections Log, track, and update support tickets in line with company procedures Assist with IT asset deployment and inventory management Support bran...