What You’ll Do

IT Support & Infrastructure

• Act as the primary point of contact for technical issues: hardware, software, network, and general IT troubleshooting.

• Provide both on-site and remote IT support.

• Install, configure, and maintain hardware and software (including computer cleaning, OS installation and configuration).

• Manage IT asset inventory: laptops, shared devices, peripherals, and assigned equipment.

• Handle onboarding/offboarding equipment distribution, setup, and collection.

• Maintain and improve IT documentation (SOPs, guidelines, troubleshooting steps).

• Manage user account administration (Google Workspace, VPN, Active Directory, etc.).

• Interface with IT-related vendors and service providers.

• Promote IT best practices, including those aligned with security and data integ...