JOB PURPOSE

MSC Cruises, the 3rd largest cruise operator globally, is seeking a highly skilled and experienced IT Transition to Operations Lead to join our dynamic and international team in Naples. As IT Transition to Operations Lead, you will play a pivotal role in our digital transformation journey, supporting and improving IT operations processes and services in the field of Cloud technologies, InfraOps, Microservices and support of DevOps. 

KEY ACCOUNTABILITIES

• Reporting directly to the local IT Infrastructure and IT Operations Manager

• Overseeing the governance of IT transition processes

• Supporting the design of the IT releases processes

• Ensuring smooth and efficient transition of IT projects to the operational phase

• Collaborating with cross-functional teams to identify and resolve potential issues during the transition process

• Continuously improving transition pro...