We are seeking experienced Italian Call Center Representatives to join our growing team. The role requires strong communication skills, a positive attitude, and the ability to work effectively in a fast‑paced environment. Key Responsibilities Professionally handle customer interactions across multiple communication channels Provide assistance, information, and support to customers when required Accurately capture and maintain customer information and records Deliver a professional and positive customer experience Meet quality, productivity, and performance standards Follow company procedures, systems, and campaign processes Work effectively within a team environment while maintaining individual performance Qualifications Grade 12 / National Senior Certificate (or equivalent) Minimum 1-2 years of experience in a customer service role within a BPO environment Fluent in English and Italian Excellent verbal and written communication skills Strong interpersonal and problem‑solving abilit...