Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian-Speaking FinTech Customer Experts to join our team based in Greece. This role involves providing exceptional customer support to Italian-speaking clients within the financial technology sector. Paid relocation to Greece is offered for successful candidates.

Key Responsibilities

• Deliver excellent customer service and assistance to Italian-speaking FinTech customers through phone, email, and chat platforms.
• Handle inquiries related to financial products, transactions, account management, and technical issues.
• Maintain detailed and accurate records of customer interactions using CRM systems.
• Work collaboratively with internal teams to resolve customer concerns efficiently and improve overall service quality.
• Stay updated with developments in FinTech products, industry trends, and relevant regulations.
• Provide insightful feedback to enhan...