Information Technology & Digital

As IT&D Manager, Vendor & Commercial, you will partner closely with IT&D Global Capability teams to manage the wider IT vendor ecosystem, ensuring consistent commercial governance, performance management, and value delivery across all non‑Tier 1 suppliers. Reporting into the IT&D Senior Manager, Vendor & Commercial, you will be responsible for embedding vendor management standards into day‑to‑day operations, supporting capability teams, and ensuring contracts and service arrangements are effectively managed throughout their lifecycle.

Your responsibilities

• Partner with IT&D Global Capability teams to manage the non‑Tier 1 IT vendor landscape
• Lead negotiation of contracts, commercials, and service terms for assigned vendors
• Draft, maintain, and manage SLAs to ensure service expectations are clearly defined and met
• Track and manage contract renewals, extensions, and changes
• Su...