We're the UK’s leading business telephony and cloud communications provider. 

Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.

Join our Team as a ITMS Second Line Technician!

Location: Swindon

Salary: Competitive

Hours: Monday- Friday- Shift based between 08:00 - 18:00

About the role:

As an IT Managed Services Second Line Technician, you’ll be at the heart of our support operation—helping customers keep their technology running smoothly across Windows, macOS, servers, Microsoft 365, networking, security tools, and cloud services. You’ll handle a varied mix of remote and occasional on‑site support, taking full ownership of your tickets and delivering solutions with confidence, clarity...