ITSM ServiceNow Developer

? Liverpool (Hybrid Working)
? Permanent

About the Role

An exciting opportunity has arisen for an experienced ServiceNow ITSM Developer to take ownership of a critical enterprise platform. You'll be responsible for ensuring the stability, scalability, and ongoing optimisation of ServiceNow, with a strong focus on out-of-the-box (OOTB) configuration over customisation.
This role is ideal for someone who enjoys combining technical delivery, governance, and stakeholder collaboration while driving best practice across the platform.

Key Responsibilities

Platform Ownership

Maintain the health, performance, and scalability of the ServiceNow platform
Manage upgrades, testing cycles, and remediation of issues
Oversee integrations, MID servers, and platform lifecycle activities

Development & Configuration

Deliver solutions using a configuration-first approach (UI Policies, Business Rules, Flow Des...