Job Description

Skill: CISCO CVP IVR ,UCCE, CallStudio, ICM Scripting, Webservice (SOAP/REST) , Java Custom Elements, Grammars for Speech
Ask - Working experience on CISCO UCCE IVR Development

Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the business and program. This role is part of a large transformational program team that will enable many lines of business in the enterprise. It is central for enabling meaningful and personalized customer experience in the assisted service channels (IVR) and will lead the organization in adopting increasingly advanced capabilities.
This role covers both Development and Support.
Build / Develop / Support DTMF and Conversational IVRs (Integrated Voice Response) BOTs and perform unit / component test aligned to business needs and in accordance with technology architecture standards
Identify and address any issue that affects the integrity of the a...