We're Hiring: Japanese Customer Support Specialist (N1/N2)
Location: Hyderabad
Work Mode: Onsite
Employment Type: Full-Time
Are you a Japanese language expert passionate about delivering exceptional customer experiences? We are looking for a proactive and customer-focused professional to join our team and support clients through world-class service and problem resolution.
Key Responsibilities:
✅ Respond to customer inquiries via email and live chat in a timely and professional manner.
✅ Build and maintain strong client relationships while ensuring high levels of customer satisfaction.
✅ Troubleshoot and resolve customer issues related to products and services.
✅ Collaborate with internal teams to efficiently address customer concerns.
✅ Develop in-depth knowledge of advertising products and services.
✅ Educate customers on product features, benefits, and best practices.
✅ Maintain accurate records of customer interactions in CRM systems.
✅ Generat...