Visa sponsorship is not available for this position.
Key Responsibilities - As a Level 3 Production Support Developer, investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.
- Update Jira, Confluence with change details.
- Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.
- Coordinate with testing team to ensure defects are addressed on priority.
- Participate in daily defect triage meetings, code handover sessions and other Agile ceremonies.
- Ensure code merged on regular basis to Git.
- Take end-to-end ownership on production defect fixing until released to production.
- Guide and manage offshore team.
- Interface with the development teams, business teams, Level 2 teams, shared services teams and other teams to achieve desired results.
Skills Needed