Job Overview

Job ID:
Location: ((reqLocation))
Required Travel: Minimal

Software Engineer/Developer is responsible for providing best-in-class technical support to a global customer base. Maintains ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, and tool and script development for problem diagnosis, troubleshooting and reproduction. Engineers are responsible for providing resolution to issues within the parameters of contractual Service Level Agreements (SLAs).

Responsibilities

• Engineering – Provides engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.
• Investigation – Investigates, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software soluti...