• Providing functional/application support for Project-related activities in accordance with the Project methodology
• Providing functional/application support, via Service Desk allocated calls and or Change Request
• Defining business requirements, running workshops, conducting business analysis, providing input to system specifications, gap analysis between requirements, and JDE functionality
• Documenting business processes
• Consulting with users, technology liaisons, applications support personnel, and developers when researching solutions.
• Planning, designing, and testing interfaces and reports for complex JDE applications
• Gathering location requirements for specific JDE functional areas and performing system configuration, setup, site reviews; support prototype and integrated systems testing, Key and End User training, go-live activities, and post-go-live support.