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JIRA ITSM Engineer/Consultant

Company

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

Location

singapore, singapore

Posted

June 26, 2026

Position Overview

Role and Responsibilities
  • Design, configure, and implement Jira ITSM forms
  • Develop and maintain custom workflows, business rules and groovy scripts
  • Implement ITIL-aligned processes for incident, problem, change, request and CMDB
  • Collaborate with stakeholders to translate functional requirements into effective technical designs
  • Develop and maintain Ansible playbook for infrastructure automation
  • Build REST API integrations with internal systems to enable seamless end-to-end automation
  • Support platform upgrades, patch management, and ensure optimal performance and availability
Requirements / Qualifications
  • Diploma/Degree in computer science or related IT discipline, or equivalent experience
  • ITIL v3/v4 certification or equivalent experience in IT service management
  • Openness to feedback and a commitment to continuous learning and skill development
  • Efficient knowledge of ...

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