Jira & JSM Administrator (Tech support)
Workload: 80-100

Are you passionate about driving efficiency and innovation? Join Axpo, Switzerlands leading power trading and energy production company, and be at the forefront of shaping the future of energy. We value diversity and look forward to your unique perspective!

What you will do:

- Provide technical support and troubleshooting for Jira and Jira Service Management (JSM) users.
- Administer and manage Jira and JSM instances, including user management, permissions, and project configurations.
- Customize Jira workflows, screens, fields, permissions, and notifications to meet team needs.
- Implement and maintain JSM projects, including service desk configurations, SLAs, and automation rules.
- Collaborate with cross-functional teams to gather requirements and implement solutions that enhance productivity.
- Stay up-to-date with the latest Jira and JSM features and best practices.