Position Overview
Detail:Responsibilities:
Effective Communication skills (Email and Telephonic Etiquette)
Ability to effectively handle conflict/ irate client
Effective numerical skills and ability to think analytically with good attention to detail
Solution based thinking
High levels customer service orientation
Logical thinking with good ability to work through “noise”
Ability to perform without or with limited supervision
Ability to use own initiative when dealing with ‘out of the ordinary’ scenarios
Ability to be flexible and adaptable to change
High levels of self-perception (confidence, self-empowerment, optimism, self-respect)
Effective Time management skills
Demonstrate high levels of accountability
High levels of stress tolerance
Ability to build value adding interpersonal relationships with colleagues, managers and broke...