Lead customer success for small businesses as an Account Manager at Jobber, the platform revolutionizing home services. Drive revenue growth through outstanding customer engagement and support.
As the Account Manager, you’ll work under the Sales Manager, managing relationships with existing clients while revealing opportunities for upsells and additional features. Your role will require proactive outreach to recommend ways clients can leverage Jobber more effectively. Achieving sales targets will be supported by collaboration with different departments and data management via Salesforce.
Key Responsibilities:
• Develop and manage customer relationships for expansion
• Proactively recommend product features and upgrades
• Consistently meet and exceed performance targets
• Communicate feedback regarding product initiatives and campaigns
• Track customer interactions and outcomes using Salesforce
Requirements:
• Proven experience in an outbound sales context
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