JOB DETAILS

Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to
guests and potential clients’ needs or queries

 Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear

tone

 Responsible for managing the office unit & PABX system setup and requests for all clients

 Organizes postage and document courier services, handle mail, incoming & outgoing deliveries

 Coordinates conference room bookings, refreshments for meetings and other special arrangements

 Handles all secretarial and administrative duties for clients, as requested

 Performs check in & check out process for all clients

 Conduct up-selling and cross-selling to maximize revenue
FUNCTIONAL AREA
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