Position Overview
Elevate customer experiences at IWG in Laval, Quebec as a Community Associate. Help foster a compelling community atmosphere while handling customer support needs.
In this engaging role, you will connect with a diverse clientele and assist them with their daily operational challenges. The Community Associate is vital in maintaining a vibrant environment where clients can thrive. Embrace the opportunity to grow your skillset while ensuring a positive community experience.
Key Responsibilities:
β’ Respond to customer service inquiries efficiently
β’ Plan and promote community networking events
β’ Maintain a welcoming and professional workspace
β’ Support customers with administrative and IT needs
β’ Ensure precise invoice management for services provided
Requirements:
β’ Minimum 1 year of customer service experience essential
β’ Excellent communication skills with a customer-first approach
β’ Proactive and pos...