**Job Description: Team Lead Business Process**

Position: Team Lead Business Process

Experience : 4 - 8 Years including 2 years team handling experience

**Job Summary**

We are looking for an experienced Team Lead Business Process to lead and manage a team responsible for delivering high-quality business process operations. The ideal candidate will have strong leadership, stakeholder management, and process improvement skills, with the ability to drive operational excellence while ensuring service quality and team performance.

**Key Responsibilities**

+ Lead, mentor, and motivate a team to achieve operational and business objectives.
+ Monitor daily operations, productivity, and quality metrics to ensure service level agreements (SLAs) and key performance indicators (KPIs) are met.
+ Identify process improvement opportunities and implement best practices to enhance efficiency and customer satisfaction.
+ Coordinate with cros...