Roles & Responsibilities

• Lead the discovery, development, and implementation of innovative AI and digital solutions across the lifecycle of the digital insurance journey.
• Collaborate with product, engineering, and operations teams to prototype and scale new ideas across geographies.
• Own and manage the innovation pipeline, from idea generation to proof‑of‑concept and scaling.
• Conduct user research and usability studies, collaborating with designers, developers, and research teams.
• Partner with IT to manage the roadmap and backlog for all digital products, ensuring timely and expected delivery.
• Monitor and evaluate product performance for continuous iteration and improvement.
• Optimize product performance through iterative development improvements and features using data and insights.
• Build processes to design new products and propositions using customer research and data, ensuring solutions meet c...