Job Title: Junior Assistant General Manager (Hotel Operations)
Location: V&A Waterfront Cape Town

The Junior Assistant General Manager is responsible for supporting the Deputy General Manager or General Manager in the day-to-day operation of the hotel to ensure exceptional guest experiences, operational efficiency, and financial performance.
The role focuses on ensuring consistent service delivery, maintaining quality standards, managing assigned operational departments, controlling costs, and developing employees. The incumbent assists in overseeing Front Office, Housekeeping, Food & Beverage, Maintenance, Grounds, Garden, Pool and Security operations (where applicable).
During management duty shifts, the Junior Assistant General Manager assumes responsibility for all hotel departments and provides leadership to ensure smooth daily operations.

Minimum Requirements