Job Description
Job Summary –
Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.
Position Overview:
Processing the allocated files for:
Verification of Employment- by calling the borrowers Employers and verifying their employment details provided to the client. Evidence of Insurance- by calling Insurance Agencies to get the Hazard Insurance policy updated Payoff Demand- by calling other lenders to get an updated payoff statement for the borrower’s previous loan. Essential Job Functions:
Processing the allocated files for Verification of Employment/Evidence of Insurance/Payoff Demand Faxing Authorization forms Receiving inbound calls