Company Overview The company was incorporated in 2013, specializing in ICT managed services, end-user support, and IT infrastructure implementation. It is recognized for professionalism, integrity, teamwork, and care for customers and employees. Job Summary We are seeking a motivated Junior Network Monitoring Engineer to join our 24/7 Network Operations Center (NOC) team. You will monitor critical network infrastructure, triage alerts, and ensure maximum uptime while working a rotational 24/7 shift pattern. Responsibilities Monitor real-time network health, bandwidth, and device status using enterprise monitoring dashboards to ensure continuous network performance Acknowledge and assess incoming network alerts, create accurate trouble tickets, and document initial issue symptoms for effective incident tracking Perform initial troubleshooting of routine connectivity faults and conduct simple device checks following Standard Operating Procedures (SOPs) Identify complex infrastructure or ...