JOB DESCRIPTION
What you'll be doing:
Key Responsibilities
Service Delivery
Manage and oversee SOC operations and delivery of managed security services to clients. Monitor service performance against SLAs and KPIs, ensuring consistent and high-quality execution. Implement standard procedures and best practices for incident management, threat monitoring, and vulnerability assessments. Serve as the escalation point for client concerns and day-to-day operational issues. Conduct regular reviews and contribute to client reports and communications. Incident Response Support
Coordinate and manage incident response efforts in collaboration with senior SOC staff and technical teams. Ensure timely detection, escalation, containment, and resolution of security incidents. Support post-incident reviews and help implement recommendations for continuous improvement. <...