Company Description PataGig is a Kenya-based, homegrown marketplace that connects job seekers, freelancers, and skilled tradespeople with individuals and businesses that need their services. The platform serves a wide range of work, from home services and skilled trades to professional gigs and long-term careers. PataGig is built on the belief that every Kenyan has a valuable skill and deserves fair opportunities to use it. By simplifying how services are listed and talent is discovered, PataGig reduces reliance on referrals and uncertainty in hiring. The company’s mission is to help Kenya’s workforce find meaningful work and grow their careers.
Role Description The Junior Operations & Customer Success Consultant is a full-time, remote role focused on supporting users and ensuring smooth platform operations. In this role, you will respond to customer inquiries, guide new users through onboarding, and help resolve issues related to profiles, listings, and bookings. You will monitor ...