Position Overview
Junior Service AdvisorBMW Markham, Markham, ON L3R 5M2At BMW Markham, we're a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as a Junior Service Advisor. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us!If you have strong problem-solving, superb communication skills, and a commitment to customer satisfaction, join us as a Junior Service Advisor and become an essential part of our team.Duties and ResponsibilitiesAssists all customers (in-person and over the phone) with service requirements ensuring optimum customer service.Responds to customer’s inquiries in a timely and accurate manner according to the policy of the dealership.Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.Creates/opens work orders for new customers a...