**Job Description**
The IT Junior Service Delivery Executive (JSDE) drives and supports IT Service Delivery across the ES Sector, ensuring the effective delivery of IT projects and services to the business. This role serves as a key member of the Customer Relationship Management team, strengthening business partnerships, maintaining operational discipline, and supporting compliance with IT processes and standards. The JSDE provides daytoday support to the Service Delivery Executive (SDE) and contributes to a culture that attracts, develops, and retains highcaliber IT professionals.

The JSDE is responsible for supporting sector-focused IT operations, coordinating cross-functional activities, and ensuring service consistency across IT towers. This role requires strong analytical, communication, and influencing skills, as well as the ability to work across multiple functions and manage stakeholder expectations.

**Primary Responsibilities**
**Business Partnership & ...