Junior System Administrator (Call center – Sprinklr Platform)
Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.
1 week ago – Be among the first 25 applicants.
Overview
Exoticca is a pioneering online travel agency that revolutionizes the conception, production, and e‑commerce of long‑distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones. We believe in delivering best‑value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
Responsibilities
Assist in managing the contact center platform, ensuring it is properly configured and working, including customer contact channels such as IVR, email, chatbot, live chat, and the contact form.
Support the configuration and maintenance of the kn...