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Junior Technical Support Assistant

Company

Metaquotes Inc

Location

kuala lumpur, kuala lumpur

Posted

June 07, 2026

Position Overview

Responsibilities

  • Monitor and reply to incoming technical support tickets, chats, and frequently asked questions
  • Manage and distribute incoming queries from clients and users
  • Provide customer support by phone
  • Assist with internal departmental workload as needed

Requirements

  • Bachelor's or Master's degree in Mathematics, Finance, Computer Science, IT, or a related field
  • High level of computer literacy with excellent knowledge of software for working on the Internet
  • Fluency in English is mandatory
  • Additional Asian language (Japanese, Korean, Thai, etc) is a big plus
  • Ability to work effectively as part of a team
  • Availability to work in shifts
  • Strong moral and ethical character
  • Ability to provide clear explanations with sound reasoning
  • Ability to learn fast – the chosen candidate will participate in intensive training and will hav...

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