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Junior Technical Support Specialist

Company

Language Matters

Location

Amsterdam, North Holland

Posted

June 03, 2026

Position Overview

Our client is looking for a Junior Technical Support Specialist to join their Amsterdam team. This position combines technical problem solving with strong communication skills, supporting innovative access control solutions across the Benelux region.


About the Role
You will be the first point of contact for technical queries, offering support, guidance, and training to clients.
Your responsibilities include:

  • Handling customer inquiries by phone and email

  • Managing support tickets and tracking technical issues

  • Supporting clients with product selection and installation

  • Delivering training sessions on product features

  • Troubleshooting and testing product functionality

  • Occasional travel to customer sites for installations or support
  • About You

  • 1–2 years of experience in technical support (B2B or B2C)

  • Fluency in French and English is essential

  • Dutch is ...
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