Description

Responsible for developing technical/user documentation for customers and service engineers.

- Creates, develops, plans, writes, and edits user manual, upgrade procedure, factory automation manual, online help, and release notes.

- Conducts interviews with various users and technical/engineering/product staff to gather data for documentation. Interfaces with functional organizations to develop content for the procedures. Researches and converts technical information into manual and/or web-based documents for non-technical and technical users. Conducts review meetings and discussions independently with engineering and technical staff.

- Support testing and validation of new procedures and methods. Improves steps and develop new content if needed.

- Follows documentation best practices, formats and templates. Learns new software, tools and techniques for high quality documentation. Produces products that...