- Customer Centricity -



Test drive with the customer and ensure transparency in all work.



Demonstrate excellent problem-solving skills, quickly resolve vehicles issues to achieve high customer satisfaction.



Maintains a positive and professional manner, even in challenging situation.



Ensuring all the parts are returned.



Good rapport-making skills and supports the shop manager to attain customer satisfaction.



- Technical Management -



Perform vehicle basic mechanical repairs (e.g., under chassis, suspension and drivetrain)



Perform vehicle maintenance (e.g., Oil change, brake cleaning, AC cleaning)



Handles multi-brand expertise (e.g., German, American, Japanese and other European).



Continuous learning of existing technical and new technical specifications of vehicle in order to sell parts at the right requirements.



- Workshop Q...