The Staffing Network are a national labour provider and we are recruiting 2 experienced Operational Controllers for a busy transport office within one of the UK Leaders in Global Logistics, transport and shipping This role is an ongoing temporary position You will be responsible for -De-briefing van drivers,checking their scanners and challenging them on any collections or outstanding deliveries ensuring they are clear and their job has been completed before they go home. -manually entering on deliveries on the system -dealing with customers at the collection point, handling their parcels for both drop off and pick up. -dealing with any damaged parcels, repacking and repairing if able. Relabelling and Investigating parcels is drivers have advised they are check of address or incorrect postcodes. -dealing with customers and customer service over the phone dealing with any potential mis delivered parcels or late collections. Tipping parcels that customers have dropped off onto the belt i...