We are looking for an Account Manager to own and grow our relationships with our US-based Education customers, who currently use Boclips and Listenwise.

Our customer base includes K12 schools and districts across the United States and a growing set internationally. The main responsibility of this role will be to manage renewals and retain existing accounts, ensuring a strong customer experience throughout the year and driving successful annual contract renewals.

Historically, our retention rate has been extremely high with a rate of over 100%, and we are looking for someone who can maintain this standard while delivering an outstanding level of support and partnership to our schools.

What you will do

• Take full ownership of the customer relationship for a portfolio of US education accounts.
• Support schools throughout the year, ensuring they get value from Boclips and Listenwise.
• Proactively manage the renewal proc...