Job Responsibilities

Position Title: Key Account Executive

Department: Commercial Department – Bonded Zone | Reports To: Senior Business Development Manager

Job Purpose

To support business growth and customer relationship management by handling customer inquiries, following up on business opportunities, maintaining CRM discipline, coordinating account activities, and supporting sales reporting in line with the approved department structure.

Key Responsibilities

• Manage customer inquiries and follow up on potential business opportunities.
• Maintain and update all leads, opportunities, meetings, follow-up actions, and customer communications in CRM.
• Coordinate customer meetings, site visits, and account follow-up activities.
• Follow up with customers on submitted quotations, pending decisions, and renewals.
• Support the de...