Overview
The Key Account Manager (KAM) is responsible for developing, managing, and growing strategic customer relationships within the midstream business. The role focuses on revenue growth, account retention, commercial/profitability optimization, and long-term partnership development .
Responsibilities
- Build and maintain strong relationships with key accounts while acting as the main point of contact and understanding customer business needs.
- Drive revenue growth by identifying opportunities, executing account strategies, managing pricing, and maintaining a healthy sales pipeline.
- Coordinate with operations to ensure smooth service delivery and resolve any customer or operational issues.
- Monitor industry trends and provide insights on customer demand, market conditions, and competitor activities.
- Collaborate with internal teams such as marketing, supply chain, and finance to align commercial and o...