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KEY ACCOUNT MANAGER

Company

TAIDII PTE. LTD.

Location

singapore, singapore

Posted

June 23, 2026

Position Overview

            New clients onboarding, including training and other initial deployment related works 
Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty 
Account servicing, conduct refreshment training, support and troubleshooting 
Attending to client’s inquiries timely and promptly 
Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products 
Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients 
Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved 
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KEY ACCOUNT MANAGER

Position Overview

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