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Key Accounts Controller

Company

SHARON NUROCK RECRUITMENT CC

Location

johannesburg, johannesburg

Posted

July 05, 2026

Position Overview

The Person:
  • Matric.
  • Must be fluent in Mandarin (non-negotiable) .
  • Tertiary qualification a strong advantage.
  • Minimum 3 to 5 years customer service or administrative support experience.
  • Logistics or warehousing background preferred.
  • Must be able to start immediately.
  • Familiarity with warehousing, freight or logistics operations, an added advantage.
  • Excellent Excel skills.
The Job:
  • Customer Service & Query Handling:
    • Answer inbound phone calls and walk-in queries from existing customers.
    • Handle routine questions on pricing, service availability, delivery status, and account queries.
    • Log customer interactions in the system and escalate complex issues to the BDM.
  • Quote Preparation Support:
    • Assist the BDM with preparing customer quotes.
    • Track active quotes and follow up with custo...

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