We are seeking the talents of a Keyholder to contribute to the next chapter of Sézane’s journey. The position is based in Brentwood Country Mart in Santa Monica, CA.

Your missions will be the following:

Ensuring a Unique Customer Experience Within Your Appartement

• Make the customer the priority of the Appartement.
• Guarantee a personalized welcome to all our customers and optimal customer service.
• Show proactivity, expertise, and passion.
• Direct solutions for both Appartement and web (omnichannel approach).
• Use the various Sézane & Octobre communication channels to develop your product knowledge.
• Share your product knowledge and sales techniques with educational skills to both customers and team members.
• Provide recommendations and constructive suggestions to Managers based on your knowledge, customer needs, your expertise, and team insights.
• Ensure quality concierge service by fo...