To anticipate the kids' needs and handle all inquiries in a helpful and attentive Anantara manner.
Ensure hygiene standards of the Kid Club are maintained at all times up to the new standard.
Ensure children are taken care of with full attention under a secure environment and ensure the capacity of the kids is followed as per standard.
Have complete knowledge of the hotel product, kids activities and other Anantara properties.
Take personal responsibility for the service and attitude with which our guest service is delivered and ensure it meets the highest standard of Anantara at all times.
Take personal responsibility for ensuring all issues pertaining to the kids' satisfaction are met and that follow‑up is completed on a timely basis.
Be proactive and innovative, suggesting alternatives that meet the children and the parents' needs when enjoying their Anantara experienc...
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