Responsibilities

• Ensures that operations shift checklist is completed as required (opening mid and closing)
• Ensures that all techs and internet connection are functioning all throughout the shifts.
• Supervise and lead dispatch team providing training and support as needed.
• Manage the dispatching of orders from operating partners to riders effectively
• Resolves issues arising from orders or deliveries and coordinates with the customer riders and customer service center.
• Ensure that partners comply with existing food safety regulations and maintain high standards of hygiene.
• Accomplish regular food safety checks and audits as per established inspection procedures of the kitchen.
• Ensures accurate and timely communication between customers riders and dispatchers.
• Ensure that all dispatch activities comply with company policies industry regulations and safety standards.
• reports to k...