Responsibilities

• Develop and implement strategies for effective knowledge sharing across the organization, including maintaining and enhancing the Knowledge section of PCL’s SharePoint‑based intranet.
• Oversee the creation, revision, organization, and governance of corporate knowledge documents, including Business Guides, Best Practices, Mandates, Directives, and Policies.
• Coordinate regular reviews with subject matter experts to ensure content remains accurate, relevant, and up‑to‑date, and proactively update, archive, or retire outdated information.
• Design and maintain document taxonomy and metadata standards to improve searchability and content retrieval across the organization.
• Serve as a SharePoint subject matter expert, providing guidance on structure, navigation, permissions, workflows, and user experience optimization.
• Collaborate with corporate departments and district teams to support local knowledge areas...