Role at a Glance

Role Title Knowledge Manager

Reports To Support Operations Manager

Location Remote (Philippines or Australia)

Employment Type Full-time

Sector Enterprise Care Management Software — Aged Care, Disability & Social Services

The Knowledge Manager is the custodian of everything CareVision's clients and support team need to know. You will own the knowledge base at support.carevision.academy, produce the structured content that feeds CareVision's AI support model, and ensure that the team always has accurate, current, and usable guidance at their fingertips. This is a writing, research, and systems role — not a frontline support role.

About CareVision

CareVision is an Australian care management software...