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The Role

The Knowledge Manager is responsible for owning, developing, maintaining, and improving the knowledge management (KM) framework. This role ensures that knowledge is effectively captured, stored, and shared across the enterprise to support operational excellence, innovation, and informed decision-making. The Knowledge Manager will collaborate with business leaders, KM stakeholders, and ITSM portfolio leads to drive a culture of knowledge sharing and continuous improvement.

Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us.

Key Responsibilities

Knowledge Base Ownership & Governance