A leading IT services provider is seeking a dedicated individual to provide first-level IT support to Korean-speaking users. The role requires native-level Korean fluency and strong English communication skills. Candidates should have 1-3 years of experience in IT Service Desk support, familiarity with ITSM tools like ServiceNow, and excellent problem-solving abilities. The position demands flexibility for customer-defined shifts and collaboration with onsite teams to ensure effective support delivery.
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