Role Purpose

The KYC Analyst (CDD/EDD Analyst) operates within the bank's centralized Compliance Shared Services Centre, delivering KYC processing support to retail and commercial banking business lines under a structured outsourcing model. The incumbent is accountable for executing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews to the standard and within the SLAs defined in the Master Services Agreement (MSA) between the Shared Services Centre and its banking clients. A critical differentiator of this role is the ability to process, interpret, and document KYC-relevant information in Mandarin Chinese — supporting Greater China and Mandarin‑speaking client portfolios where source documents, corporate filings, and client communications are primarily in Mandarin. The analyst ensures that all deliverables meet the quality, accuracy, and regulatory compliance standards expected by the bank, its regulators, and its auditors, while operating within the ...