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KYC Operations Analyst 2 (Maker/Checker)

Company

12542 Citicorp Services India Private Limited

Location

mumbai, maharashtra

Posted

July 11, 2026

Position Overview

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

  • Responsible for the execution/completion of KYC Records assigned to the pod and quality control of the completed KYC Records
  • Responsible for checking all assigned KYC records within defined SLA, and capturing rejection reasons appropriately in the workflow tool
  • Meet maker on daily basis to discuss WIP KYC records and provide constructive feedback to improve the overall quality of the KYC records
  • Acts as expediter for chasing up 1st level escalations within the KYC Ops organization
  • Ensure that relationship/coverage team gets the expected service within the agre...
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