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KYC Service Delivery Lead

Company

Globe Telecom, Inc.

Location

, metro manila, philippines, metro manila

Posted

June 19, 2026

Position Overview

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

If you have a strong background in IT, computer science, or software engineering, and are analytical, technologically savvy, solutions and process-focused, then the Technology & Operations team may be for you!

Responsibilities

  • Monitors performance in KYC operations to achieve the targets and ensure data quality.
  • Oversee team performance in relation with information clean-up, KYC data requests from partners and stakeholders.
  • Oversee Aftersales operations, ensure KPI's are met.
  • Ensure processes adhere to BSP policies and compliance to set procedures.
  • Drive continuous improvements in both internal and external stakeholders.

Qualifications ...

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